Bella-Tiara products are top quality products at AMAZING AFFORDABLE prices, if you find any headpiece, jewerly, veil or hair accessory at a lower price we will match it minus 10%.

We will gladly accept returns on most of our items (see below for exceptions) within 10 days from the date that you receive your order. You should contact us within 2-3 days of receipt of your order for RA (Return Instructions). Returned merchandise will not be accepted beyond 10 days. However due to our large selection and low prices 1 return per headpiece and 1 return per jewelry is allowed per order

Email us at bella-tiara@earthlink.net for return instructions

Merchandise must be unused, undamaged, and in saleable condition. Merchandise that is returned in non-saleable condition will be sent back to the customer. Postage, shipping and handling charges are not reimbursable -- NO RETURNS/EXCHANGES AFTER WEDDING DATE

• There is a 20% return fee on all applicable returns. We do not refund shipping. We apologize but the restocking fee is justified as it takes time out of our busy day to receive and unpack the item, inspect it for damage, return it to inventory, update our inventory, unpack the item, this is cost to us. Also if a free shipping coupon code was used or if the order is now less than the 150.00 due to the return a shipping charge of $8.95 will be deducted from the return, this is our cost to ship the initial item out to you which you are now returning.



• if ordering jewerly for bridal party please order one piece first to ensure you like the item we CANNOT take returns on over 3 pcs of the same jewelry



• If you decide to exchange your item/s for something else of equal or higher value the exchange fee will be waived (excludes veils and designer headpieces - see below) (we will work with you to be sure you are satisfied) -
  
  
• Damaged or wrongly packed items will not incur any restocking fee, will be immediately replaced with the same item only, and we will pay for both return and reshipping of the new item,
  
  however if the customer chooses to return the item then the standard 20% restocking fee will apply
  
  If returning your entire order or your order falls below our 150.00 guideline and the FREE shipping option was selected on your order, a shipment fee of 8.95 will be charged, this will NOT be refunded back to your credit card, the refund will be minus the shipping, this is the cost for us to ship out the item to you which you are now returning.
  
  



• cancellations only within 24 hours.


***** WHEN PURCHASING FROM BELLA-TIARA.COM YOU THE CUSTOMER IS AGREEING TO HONOR OUR RULES AND POLICIES****



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NO RETURNS ON THE FOLLOWING:


-- Any preorded item

-- Wedding earrings - exchange only - store credit

-- Monogram Cake Toppers

-- Designer Headpieces: Edward Berger, Symphony Bridal and any of the Royal Collection headpieces - exception for EXCHANGE only -15% exchange fee will apply- contact us always first

-- Kim Kardashian headpiece (no return)

-- Wedding belt/sashes

-- CZ Necklaces, CZ Bracelets (exception for exchange only - 15% exchange fee will apply)

-- All Purses including Crystal Purses and vintage beaded purses - no returns - exchange for damage only

-- Shoes - no returns

-- Veils - (exception for exchange only- 15% exchange fee will apply - contact us) ****Please note no exchanges on any custom made to order veil or cathedral veils*****


-- Favors and accessories from our Wedding Collections
-- personalized items no exception (as always any defective or broken item will be exchanged)


ALL CLEARANCE ITEMS ARE FINAL SALE- any item that states **SPECIAL or FINAL SALE** in the title - NO RETURNS



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SHIPPING


$1.00-$149.99 - $8.95
$150.00 - and up -- Free Shipping (US only)

We ship (US Priority Mail) processing and shipping time approx 7-9 business days after placing your order.
(Please note this is not a guaranteed service therefore leave ample time to order)

US Rush Delivery (USPS Express mail) processing and shipping time approx 2 business days after placing your order.

- RUSH SERVICE use Express shipping -- $28.95 for the US approx (1-2 shipping business days + processing time of 2 to 7 days depending on item, always contact us)


PLEASE NOTE EXPRESS MAIL doesn't necessarily mean you will receive you item the next day it will expedite your shipping time EXPRESS MAIL (1-2 DAYS SHIPPING), processing time is between 3-7 days depending on item, contact us via email or by phone first to ensure delivery time


PLEASE ALWAYS CONTACT US IF YOU NEED YOUR ITEMS WITHIN 24 HOURS, WE NEED TO MAKE SURE ITS POSSIBLE..




****PLEASE NOTE - We cannot be responsible for shipping delays, please note if your wedding is within TWO week or so we strongly suggest choosing express mail, we will do our best to rush the order, we provide a service, we are not the shipping carrier therefore if delays occur we cannot be held responsible if it arrives after the wedding.

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Bella Tiara and many other online sellers are not responsible for lost, undeliverable, misplaced or stolen items once your order has been shipped (given to the carrier). All orders will be shipped with a delivery confirmation number. We will not be responsible for misplaced, never received or lost packages once a delivery confirmation or tracking number has been obtained and item states delivered. if you feel a signature confirmation is needed please add that in the note section at checkout.

Customers are responsible for facilitating proper delivery by the shipping carrier, failure to secure delivery on your end is your responsibility and you agree not to hold us liable for it or stop payment in any form or way. By submitting an order with Bella-Tiara, you agree to these terms...*** ..***

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INTERNATIONAL SHIPPING IS AVAILABLE

-Priority mail international - $37.95 (15-20 business days)
(if order is over 150.00 you need to upgrade to Global or UPS worldwide for a safer and faster delivery method)

--Global mail express - $58.99 - Approx 7-8 business days (plus processing time)(varies slightly by country)


--UPS Worldwide Express(best method)- $67.99 (on small packages only - Approx 4-5 days. (plus processing time)
(insured and guaranteed)

HOWEVER TIME FRAME IS NEVER GUARANTEED WITH INTERNATIONAL SHIPPING - leave ample time



IMPORTANT -- WE ARE NOT responsible for any fees custom may charge you or you may incur, we do our best to state that the item is a gift and many many times no fees are paid but in rare circumstances some countries still may charge a fee at pickup.

also Bella-Tiara is NOT resposible for any late arrival or lost packages with international shipping, as with international shipping custom could delay the package and very rarely get lost, we have no tracking once it leaves the US, but 99.9% of the time items arrive on time.

International customer is taking responsibility for the item once purchase is made -- FEDEX INTERNATIONAL IS RECOMMENDED TO ENSURE DELIVERY.......



WE DO NOT SHIP FAVORS INTERNATIONALLY DUE TO WEIGHT

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WHEN PURCHASING FROM BELLA-TIARA.COM YOU THE CUSTOMER IS AGREEING TO HONOR OUR RULES AND POLICIES..***



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SHIPPING TO CANADA ONLY YOU MAY CHOOSE FIRST CLASS MAIL OR PRIORITY MAIL

Delivery times average 10-15 days.

Canadian Customers, Important!--Canada seems to be experiencing serious delays after the package is handed off to customs. Please allow up to 4-5 weeks for delivery

also we cannot be resposible for any late arrival of packages as with international shipping custom could delay them, therefore customer is taking responsibility for the item once purchase is made.

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Visa, MasterCard, USPS money order and Paypal are gladly accepted. 

Payment must be received before we can process your order;

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Bella Tiara is not responsible for lost, undeliverable, misplaced or stolen items once your order has been shipped (given to the carrier). All orders will be shipped with a delivery confirmation number. We will not be responsible for misplaced, never received or lost packages once a delivery confirmation or tracking number has been obtained and item states delivered.

Customers are responsible for facilitating proper delivery by the shipping carrier, failure to secure delivery on your end is your responsibility and you agree not to hold us liable for it or stop payment in any form or way. By submitting an order with Bella-Tiara, you agree to these terms...*** ..***

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